Project Manager - Tool Implementation and Automation

Компания: Capgemini Poland

Почта HR-менеджера:
Тип проектов: ИТ проекты
Страна: Польша
Город: Катовице
Стажировка: Стажировка не предусмотрена
Дата публикации: 17.04.2018

Требования к кандидату

Position purpose

Project management for Virtual Assistant & Web Chat implementations as well as Robotic Process Automation‎.

Project Manager ensures that business needs are satisfied through the formulation, development, implementation and delivery of IT solutions in response to client or Capgemini Group requirements. Very good level knowledge across PM methodologies, emerging technologies, technical architecture and the vision to influence the client’s actions are required. Project Manager holds overall responsibility for cost, schedule and contractual deliverables.

Your team

You will work in the Capgemini Service Desk Transition and Transformation Team based in Poland.

You will have the possibilities to exchange your knowledge and experience with other consultants, subject matter experts and architects across the globe in a variety of IT.


  • 3+ years of experience in managed IT services environment, cloud market and technology experience would be an advantage
  • 2+ years of proven Experience as Project Manager
  • Good command of English with effective business communication skills
  • Experience with MS Office in presenting management information
  • Experience with MS Project and MS Visio
  • Prince 2, PMI or PMP certification would be an advantage. For internal candidates Engagement Management certification

Nice to have:

  • Very good knowledge of Virtual Assistant and Chat environment
  • Knowledge of automation tools and technologies (Bot, AI, API)


Функциональные обязаности


  • Lead projects for the tools implementation and automation  - mainly Virtual Assistant and Web Chat
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders 
  • Develop full-scale project plans and associated communications documents
  • Ensure that project meets its deliverables in agreed schedule, as per the scope, within stipulated budget and as per the quality standards
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
  • Liaise with project stakeholders on an ongoing basis
  • Estimate the resources and participants needed to achieve project goals
  • Ensure all project commitments are met, and monitors and reports on progress to senior management, sponsor
  • Diagnose and evaluate potential risks and issues throughout the project. Report regularly to the Project Delivery Manager with regard to risks, and execute appropriate plans to contain them
  • Analyze data and tools deployed globally and recommend solutions for streamlining management information processes
  • Up to 20% travel time expected

Описание вакансии


  • You will work in multinational, stable company for c.a. 100 Blue Chip Clients- known, global brands, supported by 6000 professionals in 30 languages.
  • You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen.
  • You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ITIL, Vmware, Citrix, Oracle Database). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
  • You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
  • You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
  • As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.

#работа #вакансия

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